Our One-Year Limited Warranty guarantees the quality of any Camden Isle product you receive. We will repair or replace any defective product for a full year from the date of purchase.
Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following Camden Isle products:
LIMITATIONS AND EXCEPTIONS
Under these Limited Warranties, the sole liability of Camden Isle is limited to repair, or at its option, replacement.
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased “as is” or second-hand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to consumer.
Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Camden Isle.
No other express warranty has been made or will be made on behalf of Camden Isle with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. Furthermore, no representative of Camden Isle or its distributors or retailers is authorized to make any changes or modifications to these limited warranties.
Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Camden Isle shall not be liable under any extended or additional warranties offered by any retailer or through a third-party.
In no event shall Camden Isle be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort. In no event shall Camden Isle’s. Responsibility exceed the purchase price of the product or its replacement.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
REMEDY AND CLAIM PROCEDURE
Under these Limited Warranties, Camden Isle's exclusive obligation during the applicable warranty period is to repair or replace, at its option, any part or parts found, upon examination by an authorized manufacturer’s representative of Camden Isle, to contain a material manufacturing defect. For all of its products, Camden Isle will pay, within one year from the date of purchase by the original retail purchaser, to replace the defective parts. The original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
If within the warranty period, identical materials are unavailable at the time of repair or replacement, Camden Isle reserves the right to substitute materials of equal or better quality.
Any item replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only.
If a problem should arise which you feel is covered by our Limited Warranties, contact the Camden Isle authorized retailer from whom you purchased your furniture. The original bill of sale and the product serial number are necessary for the fulfillment of the warranty. Please make sure any claim for warranty service is accompanied by the necessary information to satisfy the warranty requirements. If necessary, the retailer will contact Camden Isle to establish service. Camden Isle reserves the right to require defective parts be returned upon request.
Camden Isle is not responsible for scheduling or the cost of transporting from your possession to the retailer or from the retailer to you. You must make those arrangements with the retailer. If you or the retailer have moved and you need service, contact Camden Isle in writing or call our customer service number.
Camden Isle Warranty and Retailer Information
11801 NW 101 Road, #3
Miami, FL 33178
Customer Service Phone: 888-534-4753
Updated: Jan 1, 2019